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Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization

Added to Collection on: 2021-03-17 10:30:00

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Marketing
Customer service
Brand management
Telecommunications
Business
User interface techniques
Dot-com bubble
EGain
Interactive voice response
Touchpoint
Virtual assistant
Customer experience
SurveyMonkey
eGain Corp
egain (

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Goodyear Rolls Out Digital Customer Service with eGain

Added to Collection on: 2021-04-20 10:30:00

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Dot-com bubble
EGain
Marketing
Economy
Business
The Goodyear Tire & Rubber Company
eGain Corp
egain (

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