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Will 2018 be the year of the chatbot? Not without human help

Retrieved on: 2018-01-08 20:00:00

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<div>From creating their own secret languages to spouting racist and sexist comments to simply not being very helpful, the <b>emerging technology</b> still has its very public shortcomings. While increasingly being used by businesses for customer service, the technology is still in its rough, early stages, Forrester ...</div>

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