What Are Businesses Trying to Accomplish with AI-Powered Customer Support?

Retrieved on: 2018-08-21 03:18:45

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Emerging technologies

Chatbot

Artificial intelligence

Watson

Science and technology

Instant messaging

Natural language parsing

Value proposition

Rob High

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What Are Businesses Trying to Accomplish with AI-Powered Customer Support?. View article details on hiswai:

Excerpt

<div>... with something they didn't even know they needed before they came into the situation," noted Rob High, Chief Technology Officer of <b>IBM Watson</b>.</div>

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