Article Details

Going on a journey: A review of the customer journey literature

Retrieved on: 2020-12-31 15:45:23

Tags for this article:

Click the tags to see associated articles and topics

Going on a journey: A review of the customer journey literature. View article details on hiswai:

Excerpt

Customer experience is formed through a continuous negotiation and perception of thoughts and feelings arising from all interactions in the customer ...

Article found on: www.sciencedirect.com

View Original Article

This article is found inside other hiswai user's workspaces. To start your own collection, sign up for free.

Sign Up
Book a Demo