Did This DoorDash Driver Steal Her Best Buy Chromebook? - The Mary Sue

Gisselle Hernandez from The Mary Sue reports on a viral TikTok story about a DoorDash laptop delivery gone wrong that highlights risks of ordering expensive items through food delivery apps.

TikToker Natalia shared how her financially struggling nursing student friend ordered a $169 Chromebook through DoorDash but received a selfie light instead. Despite photo evidence showing the wrong item, DoorDash initially refused responsibility and directed her to Best Buy, who couldn't help. Only after the story went viral with 1.4 million views did DoorDash provide a full refund plus $250 in credits.

• DoorDash delivery drivers have admitted to tampering with orders, with NPR reporting 1 in 4 drivers eat customers' food
• The incident demonstrates accountability issues when expensive non-food items are ordered through food delivery platforms
• Viral social media attention proved more effective than standard customer service channels for resolution
• Tamper-evident packaging has become essential protection against delivery theft and food tampering