Concerns raised about conditions in assisted living facilities - WDBJ7

WDBJ7 investigates concerning conditions at two Virginia assisted living facilities after family members reported unsuccessful attempts to resolve serious health and safety issues.

Family members describe alarming conditions including mold, maggots, bed bugs, understaffing, and missing safety equipment at North Roanoke Assisted Living and Summit Health and Rehab. Despite complaints to management and state inspections, residents continue living in what families call "disgusting" environments that negatively impact their mental health and wellbeing.

• Persistent infestations: Facilities report ongoing bed bug problems for over six months, maggots in residents' clothing, and visible mold in ceilings and air
• Safety concerns: Missing smoke detectors, understaffing issues, and inadequate responses to resident falls and medical needs
• Minimal legal requirements: Virginia assisted living facilities only need basic food, shelter, and medication oversight, with no mandatory staffing levels
• Research recommendations: Families should check state inspection records, consult local doctors, and contact legislators about stricter facility regulations