Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform

Retrieved on: 2018-03-05 17:56:15

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Bright Pattern Announces Groundbreaking Spring 2018 Release of its Cloud Contact Center Platform. View article details on hiswai:

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<div>Modular Artificial Intelligence (AI) Assist. Intelligent agent reply suggestion capabilities, bot-driven self-service, quality management efficiency improvements, sentiment routing, and much more, are enabled by pre-built and out-of-the-box AI and bot integrations, including Alterra, <b>IBM Watson</b>, and Reply.ai ...</div>

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